Terms and Conditions

GENERATIVE AI SERVICES AGREEMENT

This Generative AI Services Agreement (this “Agreement”) provides the terms pursuant to which Pyxos, a California limited liability company with principal offices at 900 Veterans Boulevard, 6th Floor, Redwood City, California 94063 (“Pyxos”) provides access to its proprietary, generative AI platform (the “Pyxos Offering”) to its customers (“Customer” or “you”).

PLEASE REVIEW THIS AGREEMENT CAREFULLY. To access and use the Services as a Customer, you must review and accept the terms of this Agreement. by accessing or using the Services in any way, INCLUDING BY CHECKING THE “I ACCEPT” BOX, COMPLETING THE REGISTRATION PROCESS, OR OTHERWISE ACCESSING OR USING THE SERVICES, YOU REPRESENT AND WARRANT THAT (1) YOU HAVE READ, UNDERSTAND, AND AGREE TO BE BOUND BY THIS AGREEMENT, (2) YOU ARE OF LEGAL AGE TO FORM A BINDING CONTRACT WITH PYXOS, AND (3) YOU HAVE THE AUTHORITY TO ENTER INTO THE AGREEMENT PERSONALLY OR ON BEHALF OF THE ENTITY YOU HAVE NAMED AS THE CUSTOMER, AND TO BIND THAT ENTITY TO THE THIS AGREEMENT, AND IN WHICH CASE, ALL REFERENCES TO “YOU” OR “YOUR” IN THIS AGREEMENT WILL ALSO BE DEEMED TO REFER TO SUCH ENTITY, AND ALL REFERENCES TO “CUSTOMER” WILL ALSO BE DEEMED TO REFER TO YOU.

  1. DEFINITIONS. Capitalized terms will have the meanings set forth in this section, or in the section where they are first used.
    1. “Access Protocols” means the passwords, access codes, technical specifications, connectivity standards or protocols, or other relevant procedures, as may be necessary to allow Customer or any Authorized Users to access the Pyxos Offering.
    2. “Authorized User” means each of Customer’s employees who are authorized to access the Pyxos Offering pursuant to Customer’s rights under this Agreement.
    3. “Customer Prompts” means any prompts, or similar content and information provided or submitted by, or on behalf of, Customer or its Authorized Users for use with the Services, including any content or information provided by the Customer or its Authorized Users in connection with their prompts, or for training purposes.
    4. “Documentation” means the technical materials provided by Pyxos to Customer in hard copy or electronic form describing the use and operation of the Pyxos Offering.
    5. “Generative AI” means artificial intelligence technology and tools capable of producing various types of content, including source code, text, images, audio, and synthetic data, based on user-supplied prompts.
    6. “Generated Content” means output generated and returned by the Services based on Customer Prompts.
    7. “Intellectual Property Rights” means any and all now known or hereafter existing (a) rights associated with works of authorship, including copyrights, and moral rights; (b) trademark or service mark rights; (c) trade secret rights; (d) patents, patent rights, and industrial property rights; (e) design rights, and other proprietary rights of every kind and nature ; and (f) all registrations, applications, renewals, extensions, or reissues of the foregoing, in each case in any jurisdiction throughout the world.
    8. “Pyxos Offering” means the Pyxos Generative AI service offering that allows Authorized Users to access certain features and functions, and generate certain content and products, through a web interface, including any updates and upgrades thereto which Pyxos makes available to Customer.
    9. “Services” means the Generative AI services provided by Pyxos to Customer under this Agreement through which Pyxos provides the Pyxos Offering.
  2. PROVISION OF SERVICES.
    1. Access. Subject to the terms and conditions of this Agreement, Pyxos will provide Authorized Users with access to the Pyxos Offering during the Term. On or as soon as reasonably practicable after the Effective Date Pyxos will provide Authorized Users the necessary Access Protocols to allow Authorized Users to access the Pyxos Offering in accordance with the Access Protocols. Customer and its Authorized Users will use commercially reasonable efforts to prevent unauthorized access to, or use of, the Pyxos Offering, and notify Pyxos promptly of any such unauthorized use known to them.
    2. Registration. To access the Pyxos Offering, each Authorized User must register an account (“Account”). Customer will ensure that all Authorized Users (a) provide true, accurate, current, and complete information as prompted by the registration form (the “Registration Data”), and (b) maintain and promptly update the Registration Data to keep it true, accurate, current, and complete. If any Registration Data is untrue, inaccurate, not current or incomplete, or Pyxos has reasonable grounds to suspect that any Registration Data is untrue, inaccurate, not current or incomplete, Pyxos has the right to suspend or terminate Customer’s or any of its Authorized Users’ Accounts and refuse any and all current or future use of the Service (or any portion thereof).
    3. Accounts. Notwithstanding anything to the contrary herein, Customer acknowledges and agrees that Customer and its Authorized Users shall have no ownership or other property interest in its and their Accounts, and Customer further acknowledges and agrees that all rights in and to its and its Authorized Users’ Accounts are and shall forever be owned by and inure to the benefit of Pyxos.
    4. Necessary Equipment and Software. Customer must provide all equipment and software necessary to access the Pyxos Offering. Customer is solely responsible for any fees, including Internet connection or mobile fees, that Customer (including its Authorized Users) incurs when accessing the Pyxos Offering.
  3. PYXOS OFFERING AND INTELLECTUAL PROPERTY.
    1. License Grant. Subject to and conditioned on Customer’s compliance with the terms and conditions of this Agreement, Pyxos grants to Customer a non-exclusive, non-transferable (except as permitted under Section 10.5 (No Assignment)) license during the Term (as defined below), solely for Customer’s internal business purposes, to access and use the Pyxos Offering, in accordance with the Documentation. Customer may permit any Authorized Users to access and use the features and functions of the Pyxos Offering as contemplated by this Agreement.
    2. Restrictions. Customer will not, and will not permit any Authorized User or other party to: (a) allow any third party to access the Pyxos Offering or Documentation, except as expressly allowed herein; (b) modify, adapt, alter or translate the Pyxos Offering or Documentation; (c) sublicense, lease, sell, resell, rent, loan, distribute, transfer or otherwise allow the use of the Pyxos Offering or Documentation for the benefit of any unauthorized third party; (d) reverse engineer, decompile, disassemble, or otherwise derive or determine or attempt to derive or determine the source code (or the underlying ideas, design, algorithms, structure or organization) of the Pyxos Offering, except as permitted by law; (e) interfere in any manner with the operation of the Pyxos Offering or the hardware and network used to operate the Pyxos Offering; (f) modify, copy or make derivative works based on any part of the Pyxos Offering or Documentation; (g) access or use the Pyxos Offering to build a similar or competitive product or service; (h) attempt to access the Pyxos Offering through any unapproved interface; or (i) otherwise use the Pyxos Offering or Documentation in any manner that exceeds the scope of use permitted under Section 3.1 (License Grant) or in a manner inconsistent with applicable law, the Documentation, or this Agreement.
    3. Ownership by Pyxos. The Pyxos Offering and Documentation, and all worldwide Intellectual Property Rights in each of the foregoing, are the exclusive property of Pyxos and its suppliers. All rights in and to the Pyxos Offering and Documentation not expressly granted to Customer or Authorized Users in this Agreement are reserved by Pyxos and its suppliers. Except as expressly set forth herein, no express or implied license or right of any kind is granted to Customer or Authorized Users regarding the Pyxos Offering, Documentation, or any part thereof.
    4. Open Source Software Certain items of software may be provided to Customer with the Pyxos Offering and are subject to “open source” or “free software” licenses (“Open Source Software”). Some of the Open Source Software is owned by third parties. The Open Source Software is not subject to the terms and conditions of Section 3.1(License Grant) or Section 6 (Indemnification). Instead, each item of Open Source Software is licensed under the terms of the end-user license that accompanies such Open Source Software. Nothing in this Agreement limits Customer’s rights under, or grants Customer rights that supersede, the terms and conditions of any applicable end user license for the Open Source Software. If required by any license for particular Open Source Software, Pyxos makes such Open Source Software, and Pyxos’s modifications to that Open Source Software, available by written request at the notice address specified below.
    5. Third Party Services․ The Services may contain data, links or connections to or from third party websites, products or services that are not owned or controlled by Pyxos, which may include, without limitation, OpenAI, video segmentation models, and any third party services you select as data sources (“Third Party Services”). When you access or use Third Party Services, or data provided thereby, you accept that there are risks in doing so, and that Pyxos is not responsible for such risks, or the reliability thereof. We also encourage you to read the terms and conditions and privacy policy of all Third Party Services service providers that you visit or utilize. Pyxos has no control over, and assumes no responsibility for, the information, accuracy, privacy policies, services, or practices of or opinions expressed in any Third Party Services.
    6. Feedback. Customer, on behalf of itself and its and Authorized Users, hereby grants to Pyxos a royalty-free, worldwide, transferable, sublicensable, irrevocable, perpetual license to use or incorporate into the Services any suggestions, enhancement requests, recommendations or other feedback provided by Customer, including Authorized Users, relating to the Services, including any such feedback provided in response to Customer Prompts and Generated Content. Pyxos will not identify Customer as the source of any such feedback.
  4. CUSTOMER PROMPTS AND INTELLECTUAL PROPERTY.
    1. Ownership by Customer; License.
      1. Customer Prompts․ The Customer Prompts, and all worldwide Intellectual Property Rights in it, is the exclusive property of Customer. Customer is solely responsible for any and all obligations with respect to the accuracy, quality and legality of Customer Prompts. Customer will obtain all third party licenses, consents and permissions needed for Pyxos to use the Customer Prompts to provide the Services. Without limiting the foregoing, Customer will be solely responsible for obtaining from third parties all necessary rights for Pyxos to use the Customer Prompts submitted by or on behalf of Customer for the purposes set forth in this Agreement. Customer grants Pyxos a non-exclusive, worldwide, royalty-free and fully paid license during the Term (a) to use the Customer Prompts as necessary for purposes of providing and improving the Services, including by sharing the Customer Prompts with Third Party Services, as applicable, and (b) use the Customer Prompts in an aggregated and anonymized form to: (i) improve the Services and Pyxos’s related products and services; (ii) provide analytics and benchmarking services; and (iii) generate and disclose statistics regarding use of the Services, provided, however, that no Customer-only statistics will be disclosed to third parties without Customer’s consent. All rights in and to the Customer Prompts not expressly granted to Pyxos in this Agreement are reserved by Customer.
      2. Generated Content․ As between the parties and to the extent permitted by applicable law, Customer owns all Generated Content. Customer grants Pyxos a non-exclusive, worldwide, royalty-free and fully paid license during the Term (a) to use the Generated Content as necessary for purposes of providing and improving the Services, including by sharing the Generated Content with Third Party Services, as applicable, and to comply with applicable law and enforce Pyxos policies, and (b) use the Generated Content in an aggregated and anonymized form to: (i) improve the Services and Pyxos’s related products and services; (ii) provide analytics and benchmarking services; and (iii) generate and disclose statistics regarding use of the Services, provided, however, that no Customer-only statistics will be disclosed to third parties without Customer’s consent.
      3. Disclaimer; Limitations. Due to the nature of machine learning, Generated Content may not be unique across users and the Services may generate the same or similar output for Pyxos or a third party. Other Pyxos customers may also provide similar customer prompts as inputs to the Services and receive generated content that is similar or identical to Generated Content. Customer has no right, title or interest in or to generated content provided to other parties, regardless of the level or degree of similarity. Generative artificial intelligence and machine learning are rapidly evolving fields of study. Pyxos is constantly working to improve the Services. Given the probabilistic nature of machine learning, use of the Services may in some situations result in inaccurate or incomplete Generated Content. Customer is responsible for evaluating the accuracy and suitability of Generated Content as appropriate for Customer’s use case, and subjecting Generated Content to Customer’s standard quality control procedures within its business, including by using human review of Generated Content.
    2. Customer Warranty. Customer represents and warrants that any Customer Prompts will not (a) infringe any Intellectual Property Rights; (b) misappropriate any trade secret; (c) be deceptive, defamatory, obscene, pornographic or unlawful; (d) contain any viruses, worms or other malicious computer programming codes intended to damage Pyxos’s system or data; or (e) otherwise violate the privacy or other rights of a third party. Customer agrees that any use of the Pyxos Offering contrary to or in violation of the representations and warranties of Customer in this Section 4.3(Customer Warranty) constitutes unauthorized and improper use of the Pyxos Offering.
    3. Customer Responsibility for Data and Security. Customer and its Authorized Users will have access to the Customer Prompts and will be responsible for all changes to and/or deletions of Customer Prompts and the security of all passwords and other Access Protocols required in order the access the Pyxos Offering. Customer is encouraged to make its own back-ups of the Customer Prompts and Generated Content. Customer will have the sole responsibility for the accuracy, quality, integrity, legality, reliability, and appropriateness of all Customer Prompts.
  5. WARRANTIES AND DISCLAIMERS.
    1. Limited Warranty. Pyxos represents and warrants that it will provide the Services and perform its other obligations under this Agreement in a professional and workmanlike manner substantially consistent with general industry standards.
    2. Disclaimer. THE LIMITED WARRANTY SET FORTH IN SECTION 5.1(LIMITED WARRANTY) IS MADE FOR THE BENEFIT OF CUSTOMER ONLY, AND NOT ANY END USER, AUTHORIZED USER, OR OTHER THIRD PARTY. EXCEPT AS EXPRESSLY PROVIDED IN SECTION 5.1(LIMITED WARRANTY), AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES AND DOCUMENTATION ARE PROVIDED “AS IS,” AND PYXOS MAKES NO (AND HEREBY DISCLAIMS ALL) OTHER WARRANTIES, REPRESENTATIONS, OR CONDITIONS, WHETHER WRITTEN, ORAL, EXPRESS, IMPLIED OR STATUTORY, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF SATISFACTORY QUALITY, COURSE OF DEALING, TRADE USAGE OR PRACTICE, SYSTEM INTEGRATION, DATA ACCURACY, MERCHANTABILITY, TITLE, NONINFRINGEMENT, OR FITNESS FOR A PARTICULAR PURPOSE. PYXOS DOES NOT GUARANTEE THAT CUSTOMER WILL EXCLUSIVELY OWN OR HAVE NECESSARY RIGHTS TO GENERATED CONTENT FOR CUSTOMER’S INTENDED PURPOSES, OR THAT GENERATED CONTENT WILL BE FREE FROM THIRD PARTY CONTENT. PYXOS DOES NOT GUARANTEE THAT THE GENERATED CONTENT OR THE PYXOS OFFERING WILL BE COMPLETELY SECURE, UNINTERRUPTED, ACCURATE, OR ERROR-FREE, OR SUITABLE FOR CUSTOMER’S INTENDED PURPOSE. CUSTOMER AGREES THAT PYXOS WILL NOT BE RESPONSIBLE FOR ANY LOSS OF CUSTOMER PROMPTS OR GENERATED CONTENT OR ANY FAILURE TO MAINTAIN, STORE, OR BACKUP ANY CUSTOMER PROMPTS OR GENERATED CONTENT. LAWS AND REGULATIONS GOVERNING USE OF GENERATIVE AI ARE RAPIDLY EVOLVING, AND PYXOS DOES NOT GUARANTEE THAT CUSTOMER’S USE OF THE PYXOS OFFERING OR GENERATED CONTENT WILL COMPLY WITH APPLICABLE LAWS AND REGULATIONS OR THAT FUTURE LAWS AND REGULATIONS WILL NOT IMPACT CUSTOMER’S USE THEREOF. CUSTOMER IS SOLELY RESPONSIBLE FOR ENSURING THAT IT’S USE OF THE PYXOS OFFERING AND GENERATED CONTENT COMPLY WITH ALL APPLICABLE LAWS. PYXOS HAS NO RESPONSIBILITY OR LIABILITY FOR ANY THIRD PARTY SERVICES.

      PYXOS PROVIDES THE PYXOS OFFERING THROUGH THE SERVICES, IN PART, TO GIVE CUSTOMERS A GENERATIVE AI SOLUTION CUSTOMIZED TO PROVIDE A GENERAL UNDERSTANDING OF CERTAIN PRIVACY COMPLIANCE REQUIREMENTS. THE INFORMATION PROVIDED BY PYXOS, ALONG WITH THE GENERATED CONTENT AS IT RELATES TO PRIVACY RULES AND REQUIREMENTS IS PROVIDED FOR GENERALIZED KNOWLEDGE AND PRIVATE USE, AND DOES NOT CONSTITUTE LEGAL ADVICE. PRIVACY LAWS AND REGULATIONS AND ASSOCIATED ENFORCEMENT ACTIONS AND INTERPRETATIONS CHANGE REGULARLY, AND THE TRAINED MODELS UNDERLYING THE PYXOS OFFERING REPRESENT ONLY A SNAPSHOT IN TIME. AS SUCH, PYXOS CANNOT GUARANTEE THAT ANY GENERATED CONTENT WILL BE COMPLETE, ACCURATE, OR CURRENT. PYXOS AND THE PYXOS OFFERING DO NOT REVIEW ANY CUSTOMER PROMPTS OR GENERATED CONTENT FOR ACCURACY OR SUFFICIENCY, DRAW LEGAL CONCLUSIONS, OR APPLY THE LAW TO THE FACTS OF CUSTOMER’S SITUATION. IF CUSTOMER DESIRES TO OBTAIN LEGAL ADVICE FOR A SPECIFIC ISSUE, CUSTOMER SHOULD SEEK THE SERVICES OF A QUALIFIED ATTORNEY LICENSED TO PRACTICE IN THE APPROPRIATE JURISDICTIONS. PYXOS, THE SERVICES, AND GENERATED CONTENT ARE NOT A SUBSTITUTE FOR THE ADVICE OR SERVICES OF A LICENSED ATTORNEY.

      NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM PYXOS OR THROUGH THE SERVICES WILL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN. FROM TIME TO TIME, PYXOS MAY OFFER NEW “BETA” FEATURES OR TOOLS WITH WHICH ITS CUSTOMER AND THEIR AUTHORIZED USERS MAY EXPERIMENT. SUCH FEATURES OR TOOLS ARE OFFERED SOLELY FOR EXPERIMENTAL PURPOSES AND WITHOUT ANY WARRANTY OF ANY KIND, AND MAY BE MODIFIED OR DISCONTINUED AT PYXOS’S SOLE DISCRETION. THE PROVISIONS OF THIS SECTION APPLY WITH FULL FORCE TO SUCH FEATURES OR TOOLS.

  6. INDEMNIFICATION.
    1. By Pyxos. Pyxos will defend at its expense any suit brought against Customer, and will pay any settlement Pyxos makes or approves, or any damages finally awarded in such suit, insofar as such suit is based on a claim by any third party alleging that the Pyxos Offering, as provided by Pyxos to Customer, infringes such third party’s patents, copyrights or trade secret rights under applicable laws of any jurisdiction within the United States of America. If any portion of the Pyxos Offering becomes, or in Pyxos’s opinion is likely to become, the subject of a claim of infringement, Pyxos may, at Pyxos’s option: (a) procure for Customer the right to continue using the Pyxos Offering; (b) replace the Pyxos Offering with non-infringing software or services which do not materially impair the functionality of the Pyxos Offering; (c) modify the Pyxos Offering so that it becomes non-infringing; or (d) terminate this Agreement, and upon such termination, Customer will immediately cease all use of the Pyxos Offering and Documentation. Notwithstanding the foregoing, Pyxos will have no obligation under this section or otherwise with respect to any infringement claim based upon (i) any use of the Pyxos Offering not in accordance with this Agreement or as specified in the Documentation; (ii) any use of the Pyxos Offering in combination with other products, equipment, software or data not supplied by Pyxos; (iii) any modification of the Pyxos Offering by any person other than Pyxos or its authorized agents; (iv) Customer Prompts; or (v) Generated Content (collectively, the “Exclusions” and each, an “Exclusion”). This section states the sole and exclusive remedy of Customer and the entire liability of Pyxos, or any of the officers, directors, employees, shareholders, contractors or representatives of the foregoing, for infringement claims and actions.
    2. By Customer. Customer will defend at its expense any suit brought against Pyxos, and will pay any settlement Customer makes or approves, or any damages finally awarded in such suit, insofar as such suit is based on a claim arising out of or relating to (a) an Exclusion, (b) Customer’s use of the Services, including Customer Prompts and Customer’s products or services developed or offered in connection with Customer’s use of the Services or Generated Content, and including any failure to comply with applicable laws in connection therewith, or (c) Customer’s breach or alleged breach of Sections 3.2 (Restrictions), 4.2(Customer Warranty), or 4.3 (Customer Responsibility for Data and Security). This section states the sole and exclusive remedy of Pyxos and the entire liability of Customer, or any of the officers, directors, employees, shareholders, contractors or representatives of the foregoing, for the claims and actions described herein.
    3. Procedure. The indemnifying party’s obligations as set forth above are conditioned upon each of the foregoing: (a) the indemnified party will promptly notify the indemnifying party in writing of any threatened or actual claim or suit; (b) the indemnifying party will have sole control of the defense or settlement of any claim or suit; and (c) the indemnified party will cooperate with the indemnifying party to facilitate the settlement or defense of any claim or suit; provided that any delay in notice shall not relieve any indemnifying party of its obligations, except to the extent such delay prejudices the claim.
  7. LIMITATION OF LIABILITY.
    1. Types of Damages. IN NO EVENT WILL EITHER PARTY BE LIABLE TO THE OTHER PARTY FOR ANY INCIDENTAL, INDIRECT, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, REGARDLESS OF THE NATURE OF THE CLAIM, INCLUDING, WITHOUT LIMITATION, LOST PROFITS, COSTS OF DELAY, ANY FAILURE OF DELIVERY, BUSINESS INTERRUPTION, COSTS OF LOST OR DAMAGED DATA OR DOCUMENTATION, OR LIABILITIES TO THIRD PARTIES ARISING FROM ANY SOURCE, EVEN IF A PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THIS LIMITATION UPON DAMAGES AND CLAIMS IS INTENDED TO APPLY WITHOUT REGARD TO WHETHER OTHER PROVISIONS OF THIS AGREEMENT HAVE BEEN BREACHED OR HAVE PROVEN INEFFECTIVE. NOTHING IN THIS AGREEMENT WILL LIMIT OR EXCLUDE EITHER PARTY’S LIABILITY FOR GROSS NEGLIGENCE OR INTENTIONAL MISCONDUCT OF A PARTY OR ITS EMPLOYEES OR AGENTS OR FOR DEATH OR PERSONAL INJURY.
    2. Amount of Damages. THE MAXIMUM LIABILITY OF PYXOS ARISING OUT OF OR IN ANY WAY CONNECTED TO THIS AGREEMENT WILL NOT EXCEED THE GREATER OF FEES PAID BY CUSTOMER TO PYXOS DURING THE TWELVE (12) MONTHS PRECEDING THE ACT, OMISSION OR OCCURRENCE GIVING RISE TO SUCH LIABILITY OR $100. IN NO EVENT WILL PYXOS’S SUPPLIERS HAVE ANY LIABILITY ARISING OUT OF OR IN ANY WAY CONNECTED TO THIS AGREEMENT.
    3. Basis of the Bargain. The parties agree that the limitations of liability set forth in this Section 7 (Limitation of Liability) will survive and continue in full force and effect despite any failure of consideration or of an exclusive remedy. The parties acknowledge that the prices have been set and the Agreement entered into in reliance upon these limitations of liability and that all such limitations form an essential basis of the bargain between the parties.
  8. CONFIDENTIALITY.
    1. Confidential Information. “Confidential Information” means any nonpublic information of a party (the “Disclosing Party”), whether disclosed orally or in written or digital media, that is identified as “confidential” or with a similar legend at the time of such disclosure or that the receiving party (the “Receiving Party”) knows or should have known is the confidential or proprietary information of the Disclosing Party. The Services, Documentation, and all enhancements and improvements thereto will be considered Confidential Information of Pyxos.
    2. Protection of Confidential Information. The Receiving Party agrees that it will not use or disclose to any third party any Confidential Information of the Disclosing Party, except as expressly permitted under this Agreement, which permitted uses include Pyxos’s use and disclosure to Third Party Services of Customer Prompts and Generated Content, as licensed hereunder. The Receiving Party will limit access to the Confidential Information to Authorized Users (with respect to Customer) or to those employees who have a need to know, who have confidentiality obligations no less restrictive than those set forth herein, and who have been informed of the confidential nature of such information (with respect to Pyxos). In addition, the Receiving Party will protect the Disclosing Party’s Confidential Information from unauthorized use, access, or disclosure in the same manner that it protects its own proprietary information of a similar nature, but in no event with less than reasonable care. At the Disclosing Party’s request or upon termination or expiration of this Agreement, the Receiving Party will return to the Disclosing Party or destroy (or permanently erase in the case of electronic files) all copies of the Confidential Information that the Receiving Party does not have a continuing right to use under this Agreement, and the Receiving Party will, upon request, certify to the Disclosing Party its compliance with this sentence.
    3. Exceptions. The confidentiality obligations set forth in Section 8.2 (Protection of Confidential Information) will not apply to (i) any information that (a) is at the time of disclosure or becomes generally available to the public through no fault of the Receiving Party; (b) is lawfully provided to the Receiving Party by a third party free of any confidentiality duties or obligations; (c) was already known to the Receiving Party at the time of disclosure free of any confidentiality duties or obligations; or (d) the Receiving Party can demonstrate, by clear and convincing evidence, was independently developed by employees and contractors of the Receiving Party who had no access to the Confidential Information; or (ii) any exercise by Pyxos of the licenses granted to Customer Prompts and Generated Content. In addition, the Receiving Party may disclose Confidential Information to the extent that such disclosure is necessary for the Receiving Party to enforce its rights under this Agreement or is required by law or by the order of a court or similar judicial or administrative body, provided that (to the extent legally permissible) the Receiving Party promptly notifies the Disclosing Party in writing of such required disclosure and cooperates with the Disclosing Party if the Disclosing Party seeks an appropriate protective order.
  9. TERM AND TERMINATION.
    1. Term. The initial term of this Agreement begins on the Effective Date and, unless earlier terminated in accordance with the Agreement, will continue in full force and effect until the one (1) year anniversary of such date (the “Initial Term”). This Agreement will automatically renew for additional terms of one (1) year unless either party gives written notice of non-renewal to the other party at least thirty (30) days prior to the expiration of the then-current term (each, a “Renewal Term” and together with the Initial Term, the “Term”).
    2. Termination. Prior to the first day of each month, either party may terminate the Agreement upon thirty (30) days’ prior written notice, which termination shall take effect upon the first full month commencing after the expiration of such thirty (30) day period. Either party may terminate this Agreement immediately upon notice to the other party if the other party materially breaches this Agreement, and such breach remains uncured more than thirty (30) days after receipt of written notice of such breach.
    3. Effect of Termination. Upon termination or expiration of this Agreement for any reason: (a) all licenses granted to Customer hereunder will immediately terminate; (b) promptly after the effective date of termination or expiration, each party will comply with the obligations to return all Confidential Information of the other party, as set forth in Section 8 (Confidentiality); and (c) any amounts owed to Pyxos under this Agreement will become immediately due and payable. Sections 1 (Definitions), 3.2(Restrictions), 3.3 (Ownership), 3.6 (Feedback), 4 (Customer Prompts and Intellectual Property), 5.2 (Disclaimer), 6 Indemnification), 7 (Limitation of Liability), 8 (Confidentiality), 9.3 (Effect of Termination), and 10 (Miscellaneous) will survive expiration or termination of this Agreement for any reason.
  10. MISCELLANEOUS.
    1. Dispute Resolution. This Agreement and any action related thereto will be governed and interpreted by and under the laws of the State of California, without giving effect to any conflicts of laws principles that require the application of the law of a different jurisdiction. The parties agree that the United Nations Convention on Contracts for the International Sale of Goods is specifically excluded from application to this Agreement. In the event of any controversy or claim arising out of or relating to this Agreement, or any breach thereof, such controversy or claim shall be determined and settled by confidential arbitration, conducted in English, held in San Mateo County, California, administered by the American Arbitration Association (“AAA”) before a sole arbitrator in accordance with the then-current AAA Commercial Arbitration Rules. The award rendered by the arbitrator shall be final and binding on the parties thereto, and judgment thereon may be entered in any court of competent jurisdiction. Nothing in this Section shall prevent either party from applying to a court of competent jurisdiction for equitable or injunctive relief.
    2. Export. Customer agrees not to export, reexport, or transfer, directly or indirectly, any U.S. technical data acquired from Pyxos, or any products utilizing such data, in violation of the United States export laws or regulations.
    3. Severability. If any provision of this Agreement is, for any reason, held to be invalid or unenforceable, the other provisions of this Agreement will remain enforceable and the invalid or unenforceable provision will be deemed modified so that it is valid and enforceable to the maximum extent permitted by law.
    4. Waiver. Any waiver or failure to enforce any provision of this Agreement on one occasion will not be deemed a waiver of any other provision or of such provision on any other occasion.
    5. No Assignment. Neither party will assign, subcontract, delegate, or otherwise transfer this Agreement, or its rights and obligations herein, without obtaining the prior written consent of the other party, and any attempted assignment, subcontract, delegation, or transfer in violation of the foregoing will be null and void; provided, however, that either party may assign this Agreement in connection with a merger, acquisition, reorganization or sale of all or substantially all of its assets, or other operation of law, without any consent of the other party. The terms of this Agreement will be binding upon the parties and their respective successors and permitted assigns.
    6. Compliance with Law. Customer and its Authorized Users will always comply with all international and domestic laws, ordinances, regulations, and statutes that are applicable to its purchase and use of the Services and Documentation.
    7. Force Majeure. Any delay in the performance of any duties or obligations of either party will not be considered a breach of this Agreement if such delay is caused by a labor dispute, shortage of materials, fire, earthquake, pandemic, flood, or any other event beyond the control of such party, provided that such party uses reasonable efforts, under the circumstances, to notify the other party of the cause of such delay and to resume performance as soon as possible.
    8. Independent Contractors. Customer’s relationship to Pyxos is that of an independent contractor, and neither party is an agent or legal partner of the other. Customer will not have, and will not represent to any third party that it has, any authority to act on behalf of Pyxos.
    9. Notices. All notices required or permitted under this agreement must be delivered in writing, if to Pyxos, by emailing legal@Pyxos.com, if to Customer, by emailing the email address provided by Customer during the registration process, in each case, specifically identifying this Section; provided, however, that with respect to any notices relating to breaches of this agreement or termination, a copy of such notice will also be sent in writing to the other party at the address listed on the first page of this Agreement by courier, by certified or registered mail (postage prepaid and return receipt requested), or by a nationally-recognized express mail service. Each party may change its email address and/or address for receipt of notice by giving notice of such change to the other party.
    10. Equitable Relief. Each party acknowledges and agrees that a breach or threatened breach by such party of any of its obligations under Section 8 (Confidentiality) or, in the case of Customer, Section 3.2 (Restrictions), would cause the other party irreparable harm for which monetary damages would not be an adequate remedy and agrees that, in the event of such breach or threatened breach, the other party will be entitled to equitable relief, including a restraining order, an injunction, specific performance, and any other relief that may be available from any court, without any requirement to post a bond or other security, or to prove actual damages or that monetary damages are not an adequate remedy. Such remedies are not exclusive and are in addition to all other remedies that may be available at law, in equity, or otherwise.
    11. Entire Agreement. This Agreement is the final, complete and exclusive agreement of the parties with respect to the subject matters hereof and supersedes and merges all prior discussions between the parties with respect to such subject matters. No modification of or amendment to this Agreement, or any waiver of any rights under this Agreement, will be effective unless in writing and signed by an authorized signatory of Customer and the Pyxos.

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  • Other Site and Services
  • Changes to this Privacy Policy
  • Contact Us
  • Your California Privacy Rights
  • Additional Information for European Users

Personal Information We Collect

Information you give us

Personal information that you may provide through the Site or otherwise communicate with us, including via our pages on social networks, includes:
  • Personal and business contact information, such as your first name, last name, mailing address, phone number, and email address
  • Information about your business, such as company name, industry, product and service offerings, goals, and financial information
  • Information about your professional experience, such as places and length of employment, professional responsibilities and accomplishments, and other information of the type that would be included on a resume or curriculum vitae
  • Feedback and correspondence, such as information you provide when you contact us with questions, feedback, or otherwise correspond with us online
  • Demographic information, such as your city, state, country, and postal code and ethnicity (if you choose to provide it)
  • Profile information, such as the username and password that you may set to establish an online account with us, and your preferences
  • Usage information, such as information about how you use the Site and interact with us, including any information that you submit to us through the Site
  • Marketing information, such as your preferences for receiving marketing communications, details about how you engage with marketing communications, and your responses to our marketing research

Information that we receive about third parties

We may receive information about individuals who do not interact with us directly. For example, our users, vendors, and partners may provide us with personal information about persons other than themselves when using the Site. We require these parties that provide us with personal information about other individuals to obtain the individual’s permission or otherwise have lawful authority to share the personal information with us for processing as described in this Privacy Policy. The types of information we receive about third parties includes:

  • Personal information about other company owners, officers, or employees, such as the name and contact information of these individuals
  • Contact information of referrals submitted by our users

Information we obtain from third-party platforms and social media networks

We may maintain pages for our company, and our products and services on third-party platforms, such as Facebook, LinkedIn, Twitter, Google+, YouTube, Instagram, and other social networking services. When you interact with our pages on those third-party platforms, the third-party’s privacy policy will govern your interactions on the relevant platform. You may choose to provide us with information through the third-party platform, and we will treat such information in accordance with this Privacy Policy. If the third party platform provides us with information about our pages on those platforms or your interactions with them, we will also treat that information in accordance with this Privacy Policy.

Information automatically collected

When you access our Site, we, our service providers, and our business partners may automatically log information about you, your computer or mobile device, and activity on our Site. The information that may be collected automatically includes your computer or mobile device operating system type and version number, manufacturer and model, device identifier, browser type, screen resolution, IP address, the website you visited before browsing to our Site, general location information such as city, state or geographic area; and information about your use of and actions on our Site, such as pages you viewed, how long you spent on a page, navigation paths between pages, information about your activity on a page, access times, and length of access. Our service providers and business partners may collect this type of information over time and across third-party websites. This information is collected using cookies and similar technologies. Please refer to the Cookies and Similar Technologies section for more details.

Cookies and Similar Technologies

What are cookies?

Cookies are small data files stored on your computer or mobile device by a website. Our Site may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer or mobile device until you delete them) to provide you with a more personal and interactive experience on our Site.

We use two broad categories of cookies: (1) first party cookies, served directly by us to your computer or mobile device, which we use to recognize your computer or mobile device when it revisits our Site; and (2) third party cookies, which are served by service providers or business partners on our Site, and can be used by such service providers or business partners to recognize your computer or mobile device when it visits other websites.

Cookies we use

Our Site uses the following types of cookies for the purposes set out below:

Essential cookies

These cookies are essential to provide you with services available through our Site and to enable you to use some of its features. Without these cookies, the services that you have asked for cannot be provided, and we only use these cookies to provide you with those services.

Functionality cookies

These cookies allow our Site to remember choices you make when you use our Site. The purpose of these cookies is to provide you with a more personal experience and to avoid you having to re-select your preferences every time you visit our Site.

Analytics and performance cookies

These cookies collect information about traffic to our Site and about how individuals use our Site. The information gathered may include the types of information described above in the section titled “Information automatically collected.” We use this information to help operate our Site more efficiently, to gather broad demographic information, monitor the level of activity on our Site, and improve the Site.

We use Google Analytics for this purpose, and Google uses its own cookies. You can find out more information about Google Analytics cookies here and about how Google protects your data here. You can prevent the use of Google Analytics relating to your use of our Site by downloading and installing the browser plugin available here.

Social media cookies

These cookies are used when you share information using a social media sharing button or “like” (or similar) button on our Site or you link your account or engage with our content on or through a social networking website such as Facebook or Twitter. The social network will record that you have done this. Social networks use their own cookies.

Targeted and advertising cookies

These cookies track your browsing habits to enable us and third-party advertising networks to deliver ads that may be of interest to you. These cookies use information about your browsing history to group you with other users who have similar interests or browsing behavior. Based on the cookies that the third-party advertising network sets on our Site and other sites, advertisers can display advertisements that may be relevant to your interests on our Site and while you are on third party websites.

You can choose to disable cookies, as described in the “Disabling cookies” section below, or to opt out of the use of your browsing behavior for purposes of targeted advertising. For opt out instructions, please review the “Targeted online advertising” portion of the “Your Choices” section of this Privacy Policy.

Disabling cookies

You can typically remove or reject cookies via your browser settings. In order to do this, follow the instructions provided by your browser (usually located within the “settings,” “help” “tools” or “edit” menus). Many browsers are set to accept cookies until you change your settings

For further information about cookies, including how to see what cookies have been set on your computer or mobile device and how to manage and delete them, visit www.allaboutcookies.org.

If you do not accept our cookies, you may experience some inconvenience in your use of our Site. For example, we may not be able to recognize your computer or mobile device and you may need to log in every time you visit our Site.

Other Technologies

In addition to cookies, our Site may use other technologies, such as Flash technology to pixel tags to collect information automatically.

Pixel tags

We may also use pixel tags (which are also known as web beacons and clear GIFs) on our Site and in our HTML formatted emails to track the actions of users on our Site and interactions with our emails. Unlike cookies, which are stored on the hard drive of your computer or mobile device by a website, pixel tags are embedded invisibly on webpages or within HTML formatted emails. Pixel tags are used to demonstrate that a web page was accessed or that certain content was viewed, typically to measure the success of our marketing campaigns or engagement with our emails and to compile statistics about usage of the Site, so that we can manage our content more effectively.

Do not track signals

Some Internet browsers may be configured to send “Do Not Track” signals to the online services that you visit. We currently do not currently respond to do not track signals. To find out more about “Do Not Track,” please visit http://www.allaboutdnt.com.

How We Use Your Personal Information

To provide our Site

If you use our Site, we use your personal information to:

  • operate, maintain, administer and improve the Site
  • facilitate communications between users of the Site
  • match users with third parties we think may be helpful to our users, such as mentors, experts, service providers, and other small businesses
  • provide information about our products and services
  • process and manage registrations you make through the Site, including requests to receive additional information
  • better understand your needs and interests, and personalize our content on the Site and in our communications
  • provide support and maintenance for the Site
  • respond to your requests, questions and feedback

To communicate with you

If you request information from us (such as by signing up for our newsletter or marketing emails or registering to attend one of our events), we may send you Pyxos-related marketing communications as permitted by law. You will have the ability to opt out of our marketing communications.

To comply with law

We use your personal information as we believe necessary or appropriate to comply with applicable laws, lawful requests and legal process, such as to respond to subpoenas or requests from government authorities.

With your consent

We will request your consent to use your personal information where required by law. If we request your consent to use your personal information, you have the right to withdraw your consent any time in the manner indicated when we requested the consent or by contacting us at privacy@pyxos.ai. If you have consented to receive marketing communications from one of our partners, you may withdraw your consent by contacting the partner directly.

To create anonymous data for analytics

We may create anonymous data from your personal information and other individuals whose personal information we collect. We make personal information into anonymous data by excluding information that makes the data personally identifiable to you, and use that anonymous data for our lawful business purposes.

For compliance, fraud prevention and safety

We use your personal information as we believe necessary or appropriate to (a) enforce the terms and conditions that govern the Site; (b) protect our rights, privacy, safety or property, and/or that of you or others; and (c) protect, investigate and deter against fraudulent, harmful, unauthorized, unethical or illegal activity.

How We Share your Personal Information

Affiliates

We may disclose your personal information within the Pyxos group of companies, including to Pyxos’ corporate parents, subsidiaries, and affiliates, for purposes consistent with this Privacy Policy.

Other Site users

We use your personal information you provide to display a profile for you or your business on the Site. We may provide controls that enable you to change the visibility of certain information on the profile.

Third parties we think may be relevant to you or with whom you request to interact
We use your personal information to help match you with third parties we think may be relevant to you or with whom you request to interact. For instance, we may match you with mentors, experts, service providers, other small businesses, or other third parties, based on the information you provide us.

Service providers

We may employ third party companies and individuals to administer and provide services on our behalf (such as customer support, hosting, email delivery, and database management services). These third parties may use your information only as directed by Pyxos and in a manner consistent with this Privacy Policy, and are prohibited from using or disclosing your information for any other purpose.

Professional advisors

We may disclose your personal information to professional advisors, such as lawyers, bankers, auditors and insurers, where necessary in the course of the professional services that they render to us.

Compliance with Laws and Law Enforcement; Protection and Safety Pyxos may disclose information about you to government or law enforcement officials or private parties as required by law, and disclose and use such information as we believe necessary or appropriate to (a) comply with applicable laws and lawful requests and legal process, such as to respond to subpoenas or requests from government authorities; (b) enforce the terms and conditions that govern the Site; (d) protect our rights, privacy, safety or property, and/or that of you or others; and (e) protect, investigate and deter against fraudulent, harmful, unauthorized, unethical or illegal activity.

Business transfers

Pyxos may sell, transfer or otherwise share some or all of its business or assets, including your personal information, in connection with a business transaction (or potential business transaction) such as a merger, consolidation, acquisition, reorganization or sale of assets or in the event of bankruptcy, in which case we will make reasonable efforts to require the recipient to honor this Privacy Policy. (Note: Pyxos will not sell you personal information as a general business practice for purposes of generating revenue).

Your Choices

In this section, we describe the rights and choices available to all users. Users who are located within Member States of the European Union, countries in the European Economic Area, and the United Kingdom (collectively, “Europe” or “European”) may read additional information about their rights in the section titled “Additional Information for Individuals in Europe” below.

Access, update, or correct your information

You may also contact us at privacy@pyxos.ai to access, update or correct the personal information that Pyxos maintains about you, or if you have additional requests or questions.

Marketing communications

You may opt out of marketing-related emails by clicking on the opt-out or unsubscribe link at the bottom of each such email, or by contacting us at privacy@pyxos.ai. You may continue to receive service-related and other non-marketing emails.

Targeted online advertising

Some of the business partners that collect information about users’ activities on our Site may be members of organizations or programs that provide choices to individuals regarding the use of their browsing behavior or mobile application usage for purposes of targeted advertising.

Users may opt out of receiving targeted advertising on websites through members of the Network Advertising Initiative by clicking here or the Digital Advertising Alliance by clicking here. European users may opt out of receiving targeted advertising on websites through members of the European Interactive Digital Advertising Alliance by clicking here, selecting the user’s country, and then clicking “Choices” (or similarly-titled link). Please note that we also may work with companies that offer their own opt-out mechanisms and may not participate in the opt-out mechanisms that we linked above.

If you choose to opt-out of targeted advertisements, you will still see advertisements online but they may not be relevant to you. Even if you do choose to opt out, not all companies that serve online behavioral advertising are included in this list, and so you may still receive some cookies and tailored advertisements from companies that are not listed.

Choosing not to share your personal information

Where we are required by law to collect your personal information, or where we need your personal information in order to provide services or the Site to you, if you do not provide this information when requested (or you later ask to delete it), we may not be able to provide you with our services. We will tell you what information you must provide to receive the services by designating it as required in or on the Site or through other appropriate means.

Security

The security of your personal information is important to us. We take a number of organizational, technical and physical measures designed to protect the personal information we collect, both during transmission and once we receive it. However, no security safeguards are 100% secure and we cannot guarantee the security of your information.

Children

Our Site is not directed to children under 16. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us at privacy@pyxos.ai. We will delete such information from our files as soon as reasonably practicable.

International Transfer

Pyxos is headquartered in the United States and has service providers in other countries, and your personal information may be transferred to the United States or other locations outside of your state, province, country or other governmental jurisdiction where privacy laws may not be as protective as those in your jurisdiction.

European Union users should read the important information provided below in the “Cross-Border Data Transfer” section below about transfer of personal information outside of the European Economic Area.

Other Site and Services

The Site may contain links to other websites and services. These links are not an endorsement, authorization or representation that we are affiliated with that third party. We do not exercise control over third party websites or services, and are not responsible for their actions. Other websites and services may follow different rules regarding the use or disclosure of the personal information you submit to them. We encourage you to read the privacy policies of the other websites you visit and services you use.

Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. We encourage you to periodically review this page for the latest information on our privacy practices. If we make material changes to this Privacy Policy, we will notify you by updating the date of this Privacy Policy and posting it on the Site. We may (and, where required by law, will) also provide notification of changes in another way that we believe is reasonably likely to reach you, such as via e-mail (if you have an account where we have your contact information) or another manner through the Site.

Any modifications to this Privacy Policy will be effective upon our posting of the new terms and/or upon implementation of the new changes on the Site (or as otherwise indicated at the time of posting). In all cases, your continued use of the Site after the posting of any modified Privacy Policy indicates your acceptance of the terms of the modified Privacy Policy.

Contact Us

If you have any questions or concerns about our Privacy Policy or privacy practices, please feel free to email us at privacy@pyxos.ai. You may also write to us via postal mail at:

Attention: Privacy

Pyxos, Inc.
900 Veterans Blvd 6th Floor
Redwood City
CA 94063

Your California Privacy Rights

Under California Civil Code section 1798.83, California residents are entitled to ask us for a notice identifying the categories of personal customer information which we share with our affiliates and/or third parties for marketing purposes, and providing contact information for such affiliates and/or third parties. If you are a California resident and would like a copy of this notice, please submit a written request to us via email at privacy@pyxos.ai. You must put the statement “Your California Privacy Rights” in your request and include your name, street address, city, state, and ZIP code. We are not responsible for notices that are not labeled or sent properly, or do not have complete information.

Additional Information for Individuals in Europe

The information provided in this “Additional Information for European Users” section is provided for individuals located in Europe.

Personal information

References to “personal information” in this Privacy Policy are equivalent to “personal data” governed by European data protection legislation.

Controller

Pyxos, Inc. is the controller of your personal information for purposes of European data protection legislation.

Legal bases for processing

We use your personal information only as permitted by law. We are required to inform you of the legal bases of our processing of your personal information, which are described in the table below. If you have questions about the legal basis of how we process your personal information, contact us at privacy@pyxos.ai.

Processing purpose

Details regarding each processing purpose listed below are provided in the section above titled “How we use your personal data”.

Legal basis

To provide our Site

Processing is necessary to perform the contract governing our provision of the Services or to take steps that you request prior to signing up for the Services.

To communicate with you
To create anonymous data for analytics
For compliance, fraud prevention and safety

These processing activities constitute our legitimate interests. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal information for our legitimate interests. We do not use your personal information for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law).

To comply with law

Processing is necessary to comply with our legal obligations.

With your consent

Processing is based on your consent. Where we rely on your consent you have the right to withdraw it anytime in the manner indicated in the Service or by contacting us at privacy@pyxos.ai.

Use for new purposes

We may use your personal information for reasons not described in this Privacy Policy where permitted by law and the reason is compatible with the purpose for which we collected it. If we need to use your personal information for an unrelated purpose, we will notify you and explain the applicable legal basis.

Sensitive personal information

We ask that you not send us, and you not disclose, any sensitive personal information (e.g., social security numbers, information related to race, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background or trade union membership) on the Site, or otherwise to us.

If you send or disclose any sensitive personal information to us when you use the Services, you must consent to our processing and use of such sensitive personal information in accordance with this Privacy Policy. If you do not consent to our processing and use of such sensitive personal information, you must not submit such sensitive personal information through our Site.

Retention

We will only retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements.

When we no longer require the personal information we have otherwise collected about you, we will dissociate such information from the information attached to your content. In some circumstances we may anonymize your personal information (so that it can no longer be associated with you), in which case we may use this information indefinitely without further notice to you.

Your Rights

European data protection laws give European Union users certain rights regarding their personal information. If you are located within the European Union, you may ask us to take the following actions in relation to your personal information that we hold:

  • Opt-out. Stop sending you direct marketing communications. You may continue to receive service-related and other non-marketing emails.
  • Access. Provide you with information about our processing of your personal information and give you access to your personal information.
  • Correct. Update or correct inaccuracies in your personal information.
  • Delete. Delete your personal information.
  • Transfer. Transfer a machine-readable copy of your personal information to you or a third party of your choice.
  • Restrict. Restrict the processing of your personal information.
  • Object. Object to our reliance on our legitimate interests as the basis of our processing of your personal information.

You can submit these requests by email to privacy@pyxos.ai. We may request specific information from you to help us confirm your identity and process your request. Applicable law may require or permit us to decline your request. If we decline your request, we will tell you why, subject to legal restrictions. If you would like to submit a complaint about our use of your personal information or response to your requests regarding your personal information, you may contact us or submit a complaint to the data protection regulator in your jurisdiction. You can find your data protection regulator here.

Cross-Border Data Transfer

Whenever we transfer your personal information out of Europe to countries not deemed by the European Commission to provide an adequate level of personal information protection, the transfer will be based:

  • Pursuant to the recipient’s compliance with standard contractual clauses, EU-US Privacy Shield (or Swiss-US Privacy Shield, as applicable), or Binding Corporate Rules
  • Pursuant to the consent of the individual to whom the personal information pertains
  • As otherwise permitted by applicable European requirements.

You may contact us at privacy@pyxos.ai if you want further information on the specific mechanism used by us when transferring your personal information out of Europe.